Terms &Conditions
Green Apple Fitness Terms and Conditions
Green Apple Fitness of Hampshire provides its fitness training sessions on the terms and conditions set out on this page. These terms and conditions will govern our relationship, so it is important that you read them carefully and fully understand them before participating in any fitness training with Green Apple Fitness. Please note, in particular, our exclusion and limit of liability.
his relationship comes into place from the first class/training session you attend and from signing the completed PAR-Q.
The meaning of some words used in these terms and conditions’we’, ‘us’or’our’ is a reference to Green Apple Fitness of Hampshire; ’you’ or ‘your’ is a reference to the person to whom we are providing Fitness Training; ’Fitness Session, Class’ means a fitness training session provided by us [for example, Bootcamp, Circuits, Buggyworkout.
General
Class Attendees and Personal Training clients must complete and sign a PAR-Q form to inform Green Apple Fitness of our contact details and any health concerns in relation to exercise. You are also obliged to keep us updated with any change in your contact details and any health concerns in order that we can assess accurately your suitability to take part in particular forms of exercise.
We will keep confidential any personal information that you give to us and we will comply with relevant data protection legislation. We will only make your information available to those fitness professionals involved in your exercise programme or class.
We will always try to help with babies/children who come along to a training session/class but ultimately they are your responsibility.
Please be aware that our classes and some Fitness Sessions are using public areas to exercise so it is important to be aware of external factors such as bikes, dogs and other park users.
Fitness Classes
Once we have entered into a contract (as described above) you may attend any of the classes ?fitness sessions provided in relation to the type of Fitness Training you have chosen.
The times, dates and locations of classes are set out in the Class Timetable. Occasionally we may need to provide the classes at an alternative dates, times or locations to those set out in the Class Timetable. We will always try to give you advanced notice of any temporary changes to the Class Timetable where we are reasonably able to do so. If we make a significant change to the Class Timetable you can cancel your contract with us in accordance with the Class Cancellation section below and we will refund any monies owed to you.
Our aim is to always provide you with Fitness Training: using reasonable care and skill; in compliance with commonly accepted practices and standards in the fitness training industry and all relevant laws and regulations in force at the time we are carry out the Fitness Training.
We may, from time to time, use other suppliers to provide elements of Fitness Training. These suppliers are vetted by us and their standard of service will be no less than the standard you expect from us. We remain responsible to you for the actions or inactions of any supplier who provides you Fitness Training on our behalf.
Classes will need to be booked in advance. However do get in contact on the day if you wish to attend.
Attendees are asked to arrive at classes no later than 5 minutes before the class is due to begin. If you are running late and the class has already started, more often than not you will be able to join in. However it is at the instructor’s discretion and sometimes a late entrant would prove to be disruptive to the flow of the class, especially if they are already past the warm-up.
If one of our classes is fully booked you will be added to the reserve list. We will contact you to offer you a place when we get a cancellation.
Health and Safety
When participating in a class please follow any direction given by our fitness professionals. This especially relates to the safe use of equipment, proper implementation of an exercise or over-exercising. This is to help prevent injury and for the safety and enjoyment of everybody.
If you are unfamiliar with any item of equipment, exercise routine or fitness class you should seek the advice of one of our fitness professionals before proceeding. We do not accept responsibility for any injuries if you fail to seek appropriate advice or ignore any advice given.
You should only attend classes or personal training session if you are in a fit state to exercise and wearing appropriate attire. We reserve the right to refuse entry if, in our judgement, you are either unfit or inappropriately dressed.
We pride ourselves on our inclusive, friendly environment and we insist that all attendees conduct themselves in a respectful manner during classes/training session. Any attendee who acts in an intimidating, abusive, violent or disrespectful manner towards staff or other members may be asked to leave the class/fitness session.
Class and Fitness Session fees and payment
The current Class and Fitness Session fees are listed on the Prices page of our website. Unless we agree with you otherwise, payment of all fee are paid in advance via PayPal or bank transfer from your nominated account.
We may increase our fees from time to time but if we decide to do so we will let you know in advance. If you do not wish to accept an increase in fees you may cancel your contract with us providing 24 hours notice. If you decide to cancel your contract with us you will need to pay for any outstanding sessions/classes you were due to attend within the 24 hour period. We will refund any fees that you have paid for any period after the expiry of the notice.
Cancellation Policy
Cancellation by us: we will aim to provide a minimum of 24 hours notice where possible when cancelling a Class or Fitness Session. See will provide you with an option to change to another Class or Fitness Session where appropriate or offer a refund.
We may cancel our contract with you immediately upon sending you written notice in the following circumstances:
if you commit a serious or repeated breach of the contract or our membership rules;
if any part of your Class/Fitness Session fee remains unpaid 30 days after its due date for payment; or
if you provide us with details which you know to be false and the false declaration would have reasonably affected our decision to grant you access to a Class/Fitness Session.
If we cancel for any of these reasons, we will refund any fee outstanding which you have paid in advance but relates to a period after our contract is cancelled. We reserve the right to retain a proportion of the fees you have paid to us, to cover any reasonable costs incurred.
Cancellation by you: if you wish to cancel your attendance at a Class or Fitness Session you are required to provide a minimum of 24 hours notice. Under 24 hours notice will charge for the Class/Fitness Session.
Responsibility
Situations outside our reasonable control: There are certain situations or events which occur which are not within our reasonable control (some examples are given below). Where one of these occurs we will normally attempt to recommence performing the Fitness Training as soon as the situation which has stopped us performing the Fitness Training has been resolved. In such circumstances there may be a delay (sometimes a substantial delay) before we can start or continue performing the Fitness Training. The following are examples of events or situations which are not within in our reasonable control:
where weather conditions make it impossible or unsafe for us to perform Fitness Training;
where access to the location where Fitness Training is to be held is impeded;
trainer absence and where, despite using reasonable efforts, we are unable to find a suitable replacement trainer;
for other some unforeseen or unavoidable event or situation which is beyond our reasonable control. Global pandemic/Force Majeure
If the delay in us recommencing providing the Fitness Training will be excessive then we will offer you the option of either:
continuing to wait until we are able to recommence providing the Fitness Training. If you are required to make any payments during this period then we will not require you to make any of the payments required until we are able to recommence providing the Fitness Training; or
allowing you cancel the contract between you and us by notifying us (you will not be required to give us 30 days’ notice).
ANY REFERENCE TO ‘WE’, ‘US’ AND ‘OUR’ INCLUDES US AND OUR EMPLOYEES, AGENTS AND SUPPLIERS.WE WILL COMPENSATE YOU FOR ANY LOSS OR DAMAGE YOU MAY SUFFER IF WE FAIL TO CARRY OUT OUR OBLIGATIONS UNDER OUR CONTRACT WITH YOU OR FAIL TO DO SO TO A REASONABLE STANDARD OR BREACH ANY DUTIES IMPOSED ON US BY LAW EXCEPT WHERE SUCH FAILURE, LOSS OR DAMAGE IS ATTRIBUTABLE TO:
YOUR OWN FAULT; OR
A THIRD PARTY UNCONNECTED WITH OUR PROVISION OF FITNESS TRAINING; OR
EVENTS WHICH NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR FORESTALLED EVEN IF WE HAD TAKEN ALL REASONABLE CARE.
WE DO NOT EXCLUDE OR LIMIT LIABILITY FOR OUR NEGLIGENCE OR BREACH OF STATUTORY DUTY WHICH CAUSES YOU PERSONAL INJURY OR DEATH.YOU ARE RESPONSIBLE FOR ENSURING THAT YOU ARE PHYSICALLY ABLE AND PROPERLY EQUIPPED TO UNDERTAKE FITNESS TRAINING OUTDOORS OR AT YOUR CHOSEN FITNESS LOCATION.
Personal Possessions
We will not be held liable for any loss, damage or theft of any property you bring to our classes.
Photography
We do occasionally take photographs and record video, for promotional purposes, in classes or training sessions. We will always make you aware of that at the time and will give you the opportunity to opt-out. Your comfort and enjoyment is the priority.
Contracts (Rights of Third Parties) Act 1999
For the purposes of the Contracts (Rights of Third Parties) Act 1999 this contract is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.
Our Privacy policy sets out our policy on the privacy of the individual. Green Apple Fitness takes your privacy seriously and information will be used in accordance with the Data Protection Act 2018.
Law and jurisdiction: Severance Clause
If any provision of the contract between us is found by a court to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of the contract between us which shall remain in full force and effect. The contract between you and us shall be governed
construed by the law of England and you and we agree to submit to the jurisdiction of the courts of England and Wales
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
PRIVACY POLICY GUIDELINES
Your consent: Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it. 1.0 – How do we collect personal information about you and how is it used? 1.1 - You may provide personal information when communicating with us. 1.2 - You may use our services and give your name and e-mail address to make a comment about our services or web site. 1.3 - If you enter a competition or promotion we will ask your name, address and e-mail address. 1.4 - We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using “cookies”. 1.5 - It may be that some of the personal information you give us (for example, about your health and age) is sensitive personal data within the meaning of the Data Protection Act 2018. Such information (“sensitive information”) will only be disclosed with your express consent. 1.6 - It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will not be disclosed in accordance with the disclosure policy below. 1.7 - We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible. 1.8 - We may use personal information collected about you to let you know about functions on our web site or changes to our terms and conditions of use. 2.0 – Traffic data: We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you. 3.0 – Disclosure policy: We do not store or disclose any financial information given by our customers. 4.0 – How do we protect your information? We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 2018. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further. 5.0 – What are cookies and how do we deal with them? A cookie is a piece of information that is stored on your computer’s hard drive. It is normally sent by a web server to you and enables the server to collect information back from your site visit. 6.0 – How to contact us: If you have any questions or concerns about this policy, call us on ) 07799 890860, e-mail hello@greenapplefitness.co.uk.